Your business communication skills are what set you up for success. They help you to express your thoughts, connect with the members on your team, and help you be a better leader. If your business communication skills are lacking, they may be holding you back from reaching the level of success you really want.
If you are looking to improve your business communication skills, here are four things that you can do:
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View Emails like Letters
When you’re sending someone an email, don’t simply jot down some thoughts and hit send. To improve upon your business communication skills, start viewing the emails you send like standard letters – no matter how short they are.
Ensure each email has a proper greeting and signature. “As the email communication dies down, you can become less formal in your messages,” said Presentation Training Institute.
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Don’t Use Emoticons
It can be tempting to add a smiley face to the end of a message, but if you’re working in a business setting, there are few things less professional. While there are some people in your office that this may be perfectly normal, you shouldn’t develop the habit of sending them in formal messages.
If you and a coworker are discussing what to grab for lunch, an emoticon is perfectly acceptable. If you’re emailing your boss about why you’re behind on a project, it’s best to stay as professional as possible.
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Listen
Having strong business communication skills isn’t just about what messages you can deliver, it’s also about how you interpret other’s messages and thoughts. If someone is talking to you, be sure to listen and give them your undivided attention. Keeping your ears open and your mouth closed allows everyone to share their opinions and fosters a new level of communication.
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Talk in Person when Possible
It can be tempting to send long emails outlining all the details of a project or problem, but text can often leave room for interpretation. Instead, meet with a team or individual in person whenever you can. This allows you to make a connection beyond what can be created through a computer screen and gives both sides the opportunity to address issues, ask questions, and ensure everyone is on the same page.
Having strong business communication skills can set you further up the career ladder. They can help you address your point, make connections, get your opinion heard and foster strong work relationships. If you’re struggling to improve your communication skills in a business setting, consider these four business communication tips and tricks and apply them wherever you see fit!
