Voice over Internet Protocol (VoIP) phone systems are a popular technological solution that uses the Internet instead of analog systems to make phone calls. VoIP converts sound into digital information that is transferred through the Internet. VoIP systems offer the following five benefits to businesses:
Money Savings
Saving money is the most important feature of VoIP phone systems. Traditional analog systems are expensive to set up, maintain, and update. Repairs are expensive and any unexpected or mandatory reconfigurations require time and physical changes. However, VoIP systems save businesses the costs of installation, maintenance and the actual calls. Any company that regularly makes international calls can save a lot of money through VoIP phone systems.
Scalability
Depending on business needs or growth, VoIP systems are easily scaled up or down. It is hard for business owners to predict the number of phones and telecommunication needs in coming years. Unused physical phones cost money to maintain or remove from service. VoIP systems allow business owners to easily add, reduce, or reassign phone lines as needed. This means that business owners will always have the right number of phone lines for their current needs.
Flexibility
VoIP systems are flexible because businesses can still use traditional phones with VoIP converters or telephone adapters. VoIP converters resemble USB memory sticks that easily plug into computers. “VoIP converters automatically recognize and convert emanating signals from analog phones,” said Carolina Digital. VoIP systems allow users to have their own VoIP number that will seamlessly work as long as there is a high speed Internet connection available. Employees who change desks or transfer to different locations can take the numbers with them.
Portability
VoIP telephone systems offer excellent convenience because they can be used anywhere in the world. Through any broadband connection, the user can simply log into their VoIP account to receive a dial tone. This helps to reduce business travel expenses, especially when overseas or gone for extended periods of time. Certain VoIP systems can be accessed via email or website platforms. Overall, free public WiFi hotspots mean free phone calls. IP faxing is a new technology that allows users to send and receive faxes through their email account that is linked to the VoIP system.
User-Friendly
VoIP systems are easy to install for people who have limited technical knowledge. Instead of having a telecommunications professional physically visit the location, the VoIP administrator just accesses the proprietary software or cloud-based portal to add a new user. There is no hardware to install and some systems don’t even required software to be installed. VoIP systems easily integrate with compatible business systems, such as Outlook and CRM software.
With all the benefits that come with VoIP phone systems, it makes sense to take advantage of this cost-effective technology.
