When it comes to data recovery services, many business owners procrastinate because they dread having to deal with file retrievals and restorations. This is compounded by the fact that data is stored through mobile, web-based and desktop platforms. Even portable key chain storage devices may suddenly stop functioning properly. Fortunately, there it is relatively easy and painful to find a reliable and cost-effective data recovery service company.
Online Reviews
The most critical facts can be gathered through perusing and comparing online reviews. The Internet is full of review resources such as social media platforms, like Facebook, and Google platforms, such as Maps and My Business. When visiting a data recovery company’s website, scrutinize their credibility by critically reading their testimonials. The best companies will have a list of the logos of recognizable corporations and government agencies. Bear in mind that just because a company has a flashy website, it doesn’t mean that they provide quality services.
Certifications
There are many universally recognized certifications and accreditations for data recovery services. For example, the ISO Class 5 Clean Room certification standard guarantees that companies use dust and static free environments that are used by manufacturing companies. These clean rooms should be annually tested by third-party auditors who use the official 14644-1 Class 5 standard. Alternatively, the annual SOC 2 Type II audit is used to review data security protocols. Certain industries, such as health care, will need a data recovery services that maintains compliance with HIPAA security protocols.
Pricing
Overly expensive data recovery charges may exceed the costs of simply manually replacing the data. This is important because the field of data recovery is not a one size fits all industry. Prices should be flexible, so avoid companies that only offer flat pricing rates. The best companies will have policies regarding zero costs upfront until recovery is successful. However, almost all companies charge a small fee to cover shipping and diagnostic costs.
Expertise and Experience
In the data recovery industry, the best companies will have a plethora of expertise and experience that has gathered over many years. With this knowledge comes the ability to help clients overcome unique technology challenges that each job presents. “When talking to a data recovery service rep, be sure to ask for a technical explanation that is understandable and supported by facts,” said ACS Data Recovery.
A final way to distinguish between low and high quality companies is to verify how long they have been in business.
